Privacy policy.

Last updated: [DATE — confirm before launch]

Who we are

Quick2Fix Plumbing (“we”, “us”) is a plumbing business operating across South East Melbourne, Victoria. You can contact us at info@quick2fixplumbing.com.au. ABN 25 925 146 346.

What we collect

When you contact us or request a quote, we may collect:

• Your name, phone number and email address
• The property address or suburb where work is required
• A description of the plumbing problem and any photos you choose to send
• Your preferred contact method and times

How we use it

We use this information to respond to your enquiry, provide quotes, carry out and invoice plumbing work, and keep records required to run the business. We do not sell personal information.

Website forms and email

Details submitted through this website are sent to our business email. Standard email is not encrypted end-to-end, so please avoid including sensitive information in your message.

Analytics and cookies

This website may use analytics tools (such as Google Analytics) to understand how the site is used. These tools may set cookies and collect anonymised usage data. [Confirm which tools are in use before launch and update this section.]

Storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access or disclosure, and to destroy or de-identify it when it is no longer needed.

Access and correction

You can ask to access or correct the personal information we hold about you by emailing info@quick2fixplumbing.com.au.

Complaints

If you have a concern about how we have handled your personal information, contact us first and we will try to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC).

Changes

We may update this policy from time to time. The current version will always be published on this page.